NXT Robotics Keeps Autonomous Security Online Where Crowds Break Networks
How NXT Robotics went from first call to live stadium deployments in 14 days with TEAL's native multi-carrier connectivity.
About NXT Robotics
At a glance
Company: NXT Robotics, San Diego, CA
Industry: Autonomous security robotics and AI security software
Use case: Live video, audio and alerts from robots and sensor units at stadiums, ballparks, parking lots and critical infrastructure
TEAL solution: Native unlimited plans on T-Mobile and AT&T, with remote carrier switching
Live on TEAL: Snapdragon Stadium (San Diego) and Sutter Health Park (West Sacramento)
Time to value: SIMs active in 8 days, contract signed in 14
Growth: 15 units at first call to 30 active TEAL SIMs, with 1,000 new devices forecast for 2027
NXT Robotics is based out of San Diego, CA, and builds autonomous, AI-powered security robots and AI security software. Its robots and sensor units stream live video and alerts for physical security, parking and event operations across stadiums, airports and critical infrastructure.
NXTGuard™ 2.0 is actively deployed at Snapdragon Stadium, Sutter Health Park, Petco Park, San Diego International Airport, U.S. Coast Guard Alameda and Weatherly Aircraft. NXT also has a manufacturing partnership (LOI) with Weatherly Aircraft Company to scale production.
Where It Started: First Call to Contract in 14 Days
NXT had new units ready for major venues, and every event without connectivity meant gates and parking lots without coverage. TEAL moved fast. A technical discovery followed the very first call, NXT's units were running on TEAL SIMs about a week later, and the partnership was signed within two weeks.
NXT Robotics's Challenge
Losing Sight When It Matters Most
At stadiums, airports and large parking areas, the busiest moments are also the riskiest. Thousands of people move through gates, concourses and lots at once, and security teams can't put a guard on every corner. Venues rely on NXT's autonomous robots to extend their teams and keep eyes on every entrance and lot.
Those robots are only as useful as their connection. The same crowds that create the need also overload the cellular network. On a single carrier, NXT's units dropped offline during peak arrival and exit, leaving operators without live video or alerts at exactly the moment an incident is most likely.
What NXT and its venues needed:
Live video and alerts during peak crowds, so operators can spot and respond to incidents in real time.
Real-time view of crowd and traffic flow at gates and parking lots, so venues can move guests in and out faster and more safely.
A choice of network at every site, since coverage and congestion differ from venue to venue.
Connectivity ready for new venues fast, with units at Petco Park, Snapdragon Stadium and Sutter Health Park waiting to go live.
Room to grow into 24/7 security trailers and new edge devices as NXT expands.
How Teal Helped NXT Robotics
TEAL gave NXT native unlimited plans on T-Mobile and AT&T, connecting its units directly to each carrier's core network for consistent QCI and the redundancy of two networks.
The best carrier for each site. Each unit can run on T-Mobile or AT&T. NXT isn't locked into one network and can switch carriers remotely, with no SIM swaps.
Built for heavy, nonstop video. Native unlimited plans handle continuous camera upload with consistent performance and low latency.
Works with existing hardware. TEAL tested SIMs on NXT's routers and picked the type that performed best.
Room to grow. The same SIMs support new routers and 5G as NXT upgrades its fleet.
Fast help in the field. TEAL's AE and Solutions Engineer worked directly with NXT's field lead and resolved issues within days.
The Results
With TEAL, NXT's customers get the live video and alerts they rely on, even when crowds put the most strain on the network.
Steady live video on game day. Units at stadium gates and parking lots keep streaming to operators during peak arrival and exit.
The right network at each venue. NXT can choose T-Mobile or AT&T per site and switch remotely, without sending a technician.
Live at major venues, fast. NXTGuard units at Snapdragon Stadium and Sutter Health Park went live on TEAL within weeks.
Ready for what's next. The same SIMs support new routers and 5G, so NXT can expand to new venues and devices without rethinking connectivity.
A better guest experience. Reliable connectivity powers tools like FlowTrack 360°, helping venues move fans in faster and more safely.
"When 35,000 fans hit a stadium at once, the cellular network becomes the weakest link, and that's exactly when our customers need their security and operations data most. TEAL is core to how we solve that. Their multi-carrier connectivity keeps our NXTGuard units and NXTFusion OS online when a single network saturates, so operators keep live video, alerts, and SI Workflows flowing at the moments that matter. Together we're tackling one of the hardest problems in physical security: staying connected in congested environments. The payoff goes beyond security. With FlowTrack 360°, venues can see crowd and traffic ingress and egress in real time and move guests in faster, safer, and with less friction. Reliable connectivity makes a better guest experience possible."